Introduction
ZoRoo Tuition ("we," "us," or "our") respects your privacy and is committed to protecting the personal data of students, parents, and visitors who use our website and educational services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or enrolling in our courses, you agree to the practices described in this policy.
Information We Collect
We may collect the following categories of information:
- Contact details — name, email address, phone number, and location, provided when you book a demo, enroll, or contact us.
- Student information — grade, course interests, and academic progress data collected during tuition.
- Account information — login credentials and profile details for registered users.
- Usage data — pages visited, time spent, and device/browser information, collected automatically.
- Application information — course preferences and details submitted for admission follow-up.
How We Use Your Information
We use collected information to:
- Provide, personalize, and improve our tutoring services
- Schedule and confirm demo classes and enrolled sessions
- Share progress updates with parents through the dashboard
- Send important account, billing, and service communications
- Respond to enquiries and provide customer support
- Maintain the security and integrity of our platform
Data Security
We use industry-standard technical and organizational safeguards — including encrypted connections and access controls — to protect your data from unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure, and we continuously work to strengthen our protections.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us using the details below.
Children's Privacy
Our services are designed for school-age students, and we collect student information with the involvement and consent of a parent or guardian. We do not knowingly collect data directly from children without such consent.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated version here with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, reach out to us at hello@zorootuition.com or visit our Contact page.